I'm sure there will always be a better place in Singapore for Bak Kut Teh. Just like all the other favorite foods in Singapore, it all boils down to personal taste and preference. For me, this particular branch is first and foremost centrally located at Kallang Wave, which has more than ample car park and even at peak hours, the wait for a table is not that bad. I like the clear and peppery soup and the set menus are very nicely priced. Best of all free helpings of chili, sauces and other condiments. Maybe one of the best you tiao services in a BKT restaurant too.
Was there last sat for dinner. As this is our first time patronising this outlet, we are not aware of their electronic menu system. We seated ourself at the table and waited for the server to take our order. No one attended to us. So we waved for attention and finally someone came over to tell us we shoulld order through the Ipad. We felt that they should orientate us instead of assuming that we are aware of it. Also where to obtain the cutlery which is hidden at the side of the table. When we request for sauces,, we were told to help ourself at the sauce counter. So, we assume that there should not be a 10% service charge as everything we did ourself (like at macdonalds). So when the bill came, we were surprised that there is a 10% service charge when no service is rendered.
Had this at their Westgate Mall branch. They serve generous portions, and you will surely leave very full and satisfied. The service was excellent as well; they refilled the soup even without having to be asked.
Delicious 'Bak Kut Teh' and good service! The 'Bak Kut Teh' has enough pepper and tastes awesome. There's an option for a dry version with their homemade black sauce that's also very yummy! Order the set promotion which is more reasonable. It comes with 'Tau-Huay' and deep fried Dough Fritters.
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