Bottiglieria Bulloni The 5 x 15 x 5 (Factors x Items x Scale) Experience Review® describes a review according with an expected (what we were looking for) experience: daily lunch or dinner, gourmet lunch or dinner and an aperitif or drink. The expected experience may influence the review. Major clear explanations are in brackets. Introduction - Expected experience: aperitif or drink - Menu: appetizers, champagne and red wines Briefly Experience Review Unacceptable. Billed for 7 drinks instead of 5 and accused of being wrong. Behind a very low profile professionalism, only trade wine labels and tremendous appetizers. No passion. Great rudeness. The 5 x 15 x 5 (Factors x Items x Scale) Experience Review® 1 Location 1.1 Atmosphere ●●○○○ (reserved tables…free al of a sudden…) 1.2 Cleanliness ●●○○○ 2 Food 2.1 Base quality, raw materials ○○○○○ (tremendous appetizers) 2.2 Love for territory ○○○○○ (and for clients too…) 2.3 Menu ○○○○○ (only food that is fresh and good) 2.4 Innovation ○○○○○ 3 Wine 3.1 Base quality ●●●○○ 3.2 Sparkling choice and quality ●●●○○ (only trade labels and always the same) 3.3 Innovation ○○○○○ (see above) 4 Personnel 4.1 Professionalism ○○○○○ (rudeness, rudeness and rudeness) 4.2 Food passion ●○○○○ 4.3 Wine passion ●○○○○ (just because it is a winery…) 5 Price 5.1 Absolute ●●○○○ 5.2 Quality ratio ●○○○○ Have you find useful this 5 x 15 x 5 (Factors x Items x Scale) Experience Review®? If yes, please leave your feedback below. Thanks much!