We've been coming here for well over 10 years. Over the past 6 months or so we have noticed a marked decrease in the service, quality and consistency of the food and, what appears to be, a lack of manger oversight. We used to see managers on the floor all the time, the last four times we've gone there, no management in sight. For instance, tonight was the first time in a long time that I truly enjoyed the Caesar Salad, it was dressed properly and had a flavorful dressing. It seems like everyone is going about the motions but no one is really cares. It used to be a real family atmosphere, staff and patrons, but not so much any more. For past Christmases I have purchased Gift Cards for family and friends, found out tonight that "they", whoever they is, have decided that this year there aren't going to be any gift cards so not only do they lose my business but the business of the people I give the gift cards to. I sure hope they can get it together and bring back the ohana feel or I'll be looking for a new restaurant for my Friday night dates. Bring back the caring attitude and great customer service you used to have.
点评(19条)
0分
评分:
可以输入1000字
- feel or I'll be looking for a new restaurant fo...
2015-12-03 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
We've been coming here for well over 10 years. Over the past 6 months or so we have noticed a marked decrease in the service, quality and consistency of the food and, what appears to be, a lack of ...We've been coming here for well over 10 years. Over the past 6 months or so we have noticed a marked decrease in the service, quality and consistency of the food and, what appears to be, a lack of manger oversight. We used to see managers on the floor all the time, the last four times we've gone there, no management in sight. For instance, tonight was the first time in a long time that I truly enjoyed the Caesar Salad, it was dressed properly and had a flavorful dressing. It seems like everyone is going about the motions but no one is really cares. It used to be a real family atmosphere, staff and patrons, but not so much any more. For past Christmases I have purchased Gift Cards for family and friends, found out tonight that "they", whoever they is, have decided that this year there aren't going to be any gift cards so not only do they lose my business but the business of the people I give the gift cards to. I sure hope they can get it together and bring back the ohana feel or I'll be looking for a new restaurant for my Friday night dates. Bring back the caring attitude and great customer service you used to have. - Great service and staff. You have to try the pi...
2015-03-21 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
Great service and staff. You have to try the pizza. 2014-06-30 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
Seafood pasta, macaroni, and lasagna is so good! 2014-04-24 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
Stuffed mushrooms are a great appetizer. - The chicken parmesan with penne pasta was excel...
2013-05-02 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
The chicken parmesan with penne pasta was excellent and the portion was most generous. - They use Tassimo disks as their coffee.. and it...
2013-03-04 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
They use Tassimo disks as their coffee.. and it's refillable! - Closest thing to olive garden on this island. M...
2012-11-21 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
Closest thing to olive garden on this island. Monday is military appreciation and on tue and wed kids eat free! 2012-10-27 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
The mac and cheese rocks! - Come before 6:00 pm if you want to get the dail...
2012-10-08 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
Come before 6:00 pm if you want to get the daily garlic special during Garlicfest. They often run out after that. - Food took almost 30 minutes. Way too long. I wo...
2012-10-03 00:00来自携程 网友![](//source.qunarzz.com/site/images/travel/touch/star_cur.png)
![](//source.qunarzz.com/site/images/travel/touch/star_total.png)
Food took almost 30 minutes. Way too long. I wouldn't come back
查看更多