We entered nando's at 3 minutes before 10pm when it was due to close and placed an order. The staff were friendly and happy to serve us & the owner was so polite and friendly when he gave us our order that we had a conversation all the way back to our nearby apartment about how nice it was to be treated so kindly - especially when we made them late closing up and finishing their shift. Great service!
We have frequented this Nando's branch because of the consistent good quality food and fast service. The last time we visited the place, the owner walked over to our table to check on how we enjoyed our meal. He certainly made us feel that he cared a lot about us being satisfied with the service and food. Very personal attention is very encouraging for us to visit again.. soon. We also like how the place has changed its look - looks brighter and comfortable for family dining.
So, the only reason I decided to rate this nandos is that it's not just another nandos. The staff are extremely polite and seem to excited to work there! They gave me plenty of Peri peri salt and were really helpful in making my selection... Alerting me to the wholemeal wrap! Haha Good option for a take away or eat in... Stop buy to commend them!
I tend here once a week to order 2 x wraps. I wouldn't review a fast food restaurant normally but i'm glad I am. The gentleman who runs this establishment has true passion for his work. Every customer is served like a celebrity. He is consistent, friendly and ability to manage his staff well. I'm not going to comment on the food as its nandos and its the same everywhere. The purpose of the review is to mention the licensee as it's refreshing to see 10/10 service in Melbourne , especially when it's a Nandos and people general just want to order and leave.
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