Just paid a visit to the Gran Cafe (Terminal 1 gate B). The woman behind the counter was rude when we stood in front (I had forgotten that in some bars & cafe's you pay first ) I did go round to order and pay for drinks then went back to the other side and she just ignored me even though I had my receipt. After a couple of minutes a man served me and when I asked for milk in my coffee he just pointed and snapped at me to where milk and sugar was. I would not visit this Gran Cafe or recommend it to anyone.
Sacre blue! This place is an airport cafe but the bottom line is fly hungry. Terribly underwhelming selection at exorbitant prices. As I battled through the masses of airport peasantry with my doting family in tow, I eventually arrived at the counter front. The surly umbrella troll who served me was curt and bordered on abrasive. I ordered TWO (2) croissants and received ONE (1) making a difference of what may seem like a single croissant to you but to me seemed like a crime punishable in military court. I tried to courteously correct her but she threatened to abduct me as to force me to spin straw into gold but then I noticed her name tag said Rumplestiltskin so I dropped the argument and left. Would not return (unless they had chocolate croissants).
Located as it is on the edge of piazza del Duomo with a magnificent view of it, this cafe's targeted audience is obviously the many visitors it attracts, and the smiling waitresses all seem to speak several languages. Prices are very reasonable for such a prime location and no one appears to mind if people sit there for ages, as an elderly man next to us said he was doing while his wife bustled around the neighboring shops.
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