Stopped by this place on the way back from a shopping trip. What a mistake ! Staff was in the middle of a shift change. We placed our order, I requested bottle water for one of our drinks, line worker ignored my request, rang up my order and gave me the total. I inquired about the water was rudely told we do not sell bottle water. Fine. After this statement, looked at me like I was crazy when I responded I did not want anything to drink. While this exchange was going on I noticed a bucket of dirty water sitting on the counter by a stack of trays ( not very appealing). Then the cashier calls for change for a large bill and the incoming shift manager ignores the line worker. When she finally comes she has an attitude about having to make change ( she huffs and rolls her eyes). When my friend mentions this to the line rep, she advises the shift manager does not feel well. Since when do you have to feel well to give customer service. Food is standard, but if you expect CS you will not get it here.
I am a huge fan of Mexican food, as are my family so we just had to try Taco Bell during this visit. This one was conveniently located on our drive home from the parks so we popped in. It was easy to park outside, and the restaurant itself was a decent size. We had to ask for assistance on the menu as there was a lot we simply didn't recognise. The assistance was happy to do this and took us through the options. We ordered a selection of quesadillas, tacos and burritos, and got a refillable drink for the fountain. The drinks fountain was great, with a large selection of flavours. We had to wait a little while as our food was prepared, which seemed to be the norm for this place. Not like the standard 'grab a pre made one from the shelf' you see elsewhere. When we got our meals I must say I was a little disappointed. The burrito had very little filling in it, and what was there was not good quality. The tacos seemed a bit better, in that you could see there was some filling, but again, they were hardly packed. The steak quesadilla was possibly the best as you got a half decent mouthful of filling, although a lot of it seemed to be the cheese. All in, it filled a hole relatively quickly and cheaply. We would go back but we now accept the quality and cost of the food so wouldn't be expecting high levels.
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